Part Two
Building Technology Function
Technology alone does not create a successful organisation. Behind every secure, trusted, and resilient digital service is a team of people with clearly defined roles, effective governance, and the right mix of technical and organisational skills. Whether an organisation consists of two people or two hundred, establishing the right technology function is essential for delivering digital services that are reliable, secure, and aligned with organisational goals.
This section provides practical guidance on designing a technology function that matches your organisation's size, mission, and level of maturity. It explains the core responsibilities that every organisation should consider, how roles can be combined in smaller teams, and how partnerships and external suppliers can strengthen internal capacity.
Unlike a fixed organisational chart, this guidance is designed to be flexible. Every organisation is different. The examples provided should be adapted to reflect your available resources, operational needs, and long term ambitions.
Understanding the Technology Function
There is no single organisational structure that works for every organisation. A local charity, a university, a newsroom, and a multinational organisation all have different operational needs. What matters is not the number of people in a technology team, but whether the essential responsibilities are clearly assigned and effectively managed.
As organisations grow, responsibilities can gradually evolve into dedicated roles and specialist teams. Smaller organisations may combine several responsibilities under one individual, while larger organisations may establish separate departments for each function
Build with purpose, Lead with impact
A strong technology function empowers your organisation to deliver trusted, secure and inclusive solutions that create real impact.
What's Next?
With your technology structure and team established, the JournoTECH Technology Organisation Blueprint provides a practical model for turning the framework into action.